Akamai Technologies, Inc. Senior Solutions Engineer - Digital Performance Management in Tokyo-To, Japan

Senior Solutions Engineer - Digital Performance Management


Tokyo-To, Japan

Sales/Sales Engineering

Mar 02, 2018 Post Date

011851 Requisition #

Akamai recently completed the acquisition of SOASTA Inc and their Digital Performance Management (DPM) Platform. With the Akamai Digital Performance Management (DPM) platform clients harness 100% of their real user data to continuously monitor, test, analyze and validate their sites and apps in real-time and at scale in order to guarantee the best possible user experience and business outcomes.

About The team

The Akamai DPM offering sits within the Web Division.

The Akamai Web Division is responsible for growing customer count and revenues for Akamai in key verticals - Digital Media, High Tech, Retail, eCommerce & Financial Services

This role will report into the Strategic Product Sales team. This team is responsible for driving the adoption of our new and emerging technologies across all verticals.

Job Description

The Akamai Digital Performance Management (DPM) Solutions Engineer role is the pre-sales technical face and voice of Akamai and the primary technical resource for the sales force. This role supports each of Akamai’s DPM products: CloudTest (load and performance testing) and mPulse (real user monitoring, front-end web performance).

The Solutions Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Solutions Engineer must be able to articulate technology and product positioning to both business and technical users. The role requires the ability to identify all technical issues of assigned accounts, establish and maintain strong relationships, and ensure complete customer satisfaction through all stages of the sales process.


  • Responsible for development and delivery of product demonstrations and POCs

  • Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

  • Able to respond to functional and technical elements of RFIs/RFPs

  • Able to establish technical relationships, become a trusted advisor, and provide technical leadership throughout the sales process

  • Able to convey customer requirements to Product Management teams and other stakeholders

  • Able to travel throughout sales territory (25%)

Qualifications and Experience

  • Bachelor degree in Computer Science, MIS or Engineering or equivalent work experience

  • Fluent in Japanese and Business level English

  • 5+ years relevant experience in vendor sales as a sales engineer

  • Deep knowledge of web front-end technologies and FEO techniques

  • Experience with load/performance testing

  • Excellent communication, listening, analytical, and problem-solving skills

  • Ability to prioritize workload among changing priorities

  • Experience with at least one programming/scripting language is a plus

  • Experience with one or more APM tools is a plus

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more atwww.akamai.com/careers.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. If you'd like more information about EEO rights under United States law, please click here.