Bruker Corporation Service Engineer (NI &TMT) in Tokyo, Japan
SUMMARY: Support Nanoindentation and Tribology tools for repair and maintenance. He needs to establish trust with customers for BNS service ability through his work. He needs to report to his manager about customer’s situation in a timely manner. He should become a service expert for Nanoindentation tools and Tribology testers.
ESSENTIAL DUTIES AND RESPONSIBILITIES as a Service engineer.
Successful installation for our tools.
Repair Nanoindentation and Tribology tools as soon as possible.
Escalate problems before becoming serious ones.
Prepare operation manuals for the installation if needed.
Establish TRUST for technical support ability with customers.
Create additional opportunities through his work on customer’s site.
Build a good relation with Sales, Apps and Customers to work efficiently.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Have master or bachelor degree for electric engineering or physics and experience for the instrumentations.
Preferable to have experiences to use Nanoindenter tools more than one year that is very useful to do this position.
Computer Skills: Able to understand the intranet application software on the computer immediately. Microsoft office tools are necessary to do this job.
Certificates, Licenses, Registrations: TOEIC score: 700 or Equivalent …
Other Skills and Abilities: Good communication skill, Leadership and logical thinking skill are needed.
Knowledge: Nanoindentation and Tribology knowledge are needed.
AFM knowledge is also favorable.
Fluent in …. English is mandatory skill to communicate with foreign countries.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Usual office working conditions with a large percentage of time spent using a computer.
External Company Name: Bruker
External Company URL: https://www.bruker.com/