Dell Business Development Representative in Tokyo, Japan

GENERAL SUMMARY

The sales associate assists the sales and marketing teams by creating and following up on marketing generated leads that contribute to bringing in new and install base growth by qualifying opportunities and generating revenue for the business.

PRIMARY RESPONSIBILITIES

  • Responsible for follow up and management of leads generated from marketing campaigns.

  • Responsible for end to end leads management, tracking and reporting in Salesforce.com

  • Work closely with Marketing Manager to prepare lead submission reports for upload into Marketing resource management system (MARKETO) and lead and opportunity management system ( Salesforce.com )

  • Contact businesses or individuals by telephone or email in order to qualify leads and identify opportunities

  • Record names, contact details, solution interests, activities and notes related to leads contacted in Salesforce.com

  • Responsive and meets commitments to internal and external customers and partners in a timely manner.

  • Explain RSA solutions portfolio and services and answer questions from prospects and customers.

  • Work closely with sales and channel partners to track, progress and ensure leads and opportunities are followed through to bookings or closure

  • Interface with Third-party telemarketing agency

REQUIREMENTS

  • Strong interest in leads management, measurement and tracking of marketing activities

  • Strong interest in marketing operational efficiency and process oriented

  • Interest in understanding RSA’s overall business and marketing’s contribution to sales growth

  • Attention to detail

  • Stakeholders management

  • Intermediate Microsoft Office Skills required

  • Knowledge and experience working with CRM systems, preferably Salesforce.com

  • Knowledge of MARKETO a bonus

  • Proactive, self-starter, able to work in an extended-virtual team environment

  • Strives for professional development

SKILLS

  • Intermediate in English

  • Attention to detail

  • Strong time management

  • Strong communication skills (spoken and written) in English and local language

  • Cross-functional and matrix driven.

  • Time Management

EDUCATION AND EXPERIENCE

  • Education Required: Bachelors (Non-Technical)

  • 1-2 years relevant experience