Hilton Sales Learning Manager - Japan in To, Japan
The person in this role will be responsible for delivering high-quality instructor-led, virtual instructor-led and other programs for corporate, owned/managed and franchise audiences.
What will I be doing?
The Sales Learning Manager will be part of a team of facilitators that will deliver brand, sales, leadership and other learning programs at owned/managed/franchise/corporate locations across their assigned region. Programs will be delivered both in person and virtually via webex technology. The Sales Learning Manager will spend 75-85% of total time facilitating these programs or participating in Train the Trainers/content reviews in order to maintain mastery of both skills and content. The remaining time will be spent providing feedback on program design in relationship to desired outcomes and managing schedule and expenses and other projects as assigned. The Sales Learning Manager will be expected to meet best-in-class standards and will receive regular feedback from the Global Director of Sales Learning. The Sales Learning Manager will also be responsible for reviewing and reporting course evaluation data from each engagement, both for the Global Director of Sales Learning and other key stakeholders. The Sales Learning Manager will be expected to ensure applicable adjustments are made in order to respect any customs or business practices that are appropriate in different regions. Finally, the Sales Learning Manager will be responsible for working in partnership with Learning Specialist/Coordinator to ensure a smooth customer experience in registering for and attending classes as applicable and providing direction and support as needed.
What are we looking for?
- Three (3) years experience presenting and facilitating proactive and responsive learning solutions to meet business needs
- Ability to work nights and weekends as needed
- Ability to travel domestically or internationally
- Fluent in Japanese and English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience working with diverse cultural groups
- Hotel Experience in operations or other disciplines, particularly at Luxury brand hotels
- Working knowledge of key Hilton Worldwide systems such as OnQ PM, SALT, etc.
- Conversational skills in additional languages
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Human Resources
Title: Sales Learning Manager - Japan
Requisition ID: APA012XI