IHG Receptionist (ANA CROWNE PLAZA OSAKA) in Osaka, Japan


Front desk operation


work (To confirm whether offered accommodation and service meet booked contents,

Provision of guidance, service and key &

lent items needed for guest’s stay, To solicit guest to join the member club,

To induce guest to accept upgraded accommodation / service, To provide information of hotel facility

& floor or the surrounding area )


work (To confirm the return of key and other lent items, settlement of bills)

✔Dealing with reservation and telephonist duties

(Professionalism / Attitude)

✔To put emphasis on treatment of customers and respond sincerely and quickly to the customers.

✔To be able to develop a trusting relationship with customers for a long term through Front desk operation.

✔To be interested in the jobs for guests from abroad.

✔To be able to address any matters with leadership and a positive attitude.

(Necessary skills & experience)

✔English communication skills ( Intermediate or higher)

✔To have experience of operation of Opera Fidelio or other hotel PMS


Job: Reception

Location: Japan-Osaka-fu-Osaka-shi

Requisition ID: OSA000223