U.S. Marine Corps FOOD SERVICE OPERATIONS MANAGER/NF-03 (RFT) in Iwakuni, Japan

  • Duties



Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.

This position is located at School Lunch Program. Candidates selected for this position will serve as a Food Service Operations Manager for MCCS.

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SUMMARY OF DUTIES: Coordinates activities of food service positions engaged in preparing and cooking foodstuffs to ensure economical, efficient and profitable food service. Assures satisfaction of patrons and organizes workload of galley employees to perform in a fashionable and timely manner. Resolves problems and complaints and establishes standards for overall food operations of the facility. Administers training for food service workers, to include cooks and dishwashers. Estimates and places orders for foodstuffs and other operating supplies through purchasing agent; may contact vendors to compare prices and quality; establish stock levels; assure proper receipt and storage of stock; establish controls to prevent pilferage, spoilage, waste or misuse in food preparation and storage areas; maintain inventories of foodstuffs and galley operating supplies as required. Plans menus and pricing in consultation with the facility Manager. Standardizes recipes and menus, maintains quantity recipe file, oversees, directs, assists and participates in preparation of and cooking of food items; regulation of cooking temperatures, seasoning, preparation of salads and desserts. Decides on size of food portions in conjunction with Manager. Oversees preparation of special dishes that require more skillful preparation. Ensures quality of foods and dishes; cutting, trimming, or otherwise preparing meats, poultry, seafood, etc. for cooking. Inspects food returned to the galley for extent of waste and modifies future menus and cooking to better utilize left over foods. Introduces new products and stays abreast of markets and trends. Ensures observance of safety and sanitation procedures. Oversees food service operations for social, special event/functions and private parties. May coordinate entertainment and other logistical activities.

Performs supervisory functions typical of a first-level supervisor. Prepares work schedules and makes work assignments; distributes workload; evaluates work performance; trains; establishes leave schedules; initiates personnel and disciplinary actions. Responsible for actively supporting the EEO program and communicating this support; ensures quality of opportunity in recruitment, employment, promotion, awards, training, details and discipline; participates in developing and carrying out affirmative action efforts, especially as related to motivating, training and developing minority employees and women, as well as other employees. EEO responsibilities include cooperating with and providing assistance to individuals, groups and the public without regard to race, religion, sex or national origin.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other duties as assigned.

Supervisory status


Promotion Potential


Who May Apply
This job is open to…

Open to All Sources

Questions? This job is open to 1 group.

  • #### Job family (Series)

1101 General Business And Industry

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  • Requirements


Conditions of Employment
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MINIMUM QUALIFICATIONS: Three years experience that demonstrates knowledge of and ability to perform routine galley management functions such as planning, basic principles, scheduling, techniques, practices and coordinating operations of mess activities. Knowledge of prices, recipe preparation, dietetics, grades of food and meal planning. Have experience developing menus, pricing and food services. Ability to recommend and implement corrective action as necessary; knowledge to apply new methods in food preparation and equip employees for expert performance. Knowledge of the methods of general cooking, baking and preparation of quality food in mass quantity. Knowledge of sanitation and personal hygiene standards. Knowledge to prepare pertinent records and reports; basic knowledge of computer operations. Skill to supervise employees in accomplishment of work (if a supervisory position). This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.

Appointment and continued employment is subject to a favorable Tier 1 investigation with extra childcare coverage 8.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, the Human Resources Division may obtain a Declaration of Federal Employment (OF306) or any other form specific to the position, state and local background checks and a fingerprint report from the Federal Bureau of Investigation. Employment is contingent upon the successful completion of a federal investigation as specified within the position description.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with “TA” stamped in red on front of card.


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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

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Background checks and security clearance
Security clearance

Not Applicable

  • Required Documents


Required Documents


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

  • Stability of Federal Civilian Service

  • People with passion for doing work that matters

  • Quality of Work Life Balance

  • Competitive Pay

  • Comprehensive Benefit Packages

  • Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

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Agency contact information






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Next steps

All applicants who submit an application via our Careers page at www.usmc-mccs.org/careers will be able to view their application status online.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/496188100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 04/06/2018 to 04/21/2018

Salary: $13.87 to $19.03 per hour

Pay scale & grade: NF 03

Work schedule: Full-Time

Appointment type: Permanent