J&J Family of Companies 【Janssen】CE Digital Excellence, Operation Specialist in Chiyoda, Japan


  • Digital Channel Specialist oversees practicing digital strategy.

  • This position will be in charge of executing Digital Channel strategies (including Website, e-mail magazine marketing, campaign/marketing automation, Webinar, 3rd Media AD, Mobile Site, Mobile tools etc).

  • Conduct appropriate analysis for current digital assets and strategies, and find best practices or create improvement plans.

  • Identify current issues and create solutions to improve the issues or increase achievement against KPIs.

  • Taking responsibilities for selection, evaluation, and negotiation with external vendors to make sure to be able to receive appropriate service volume and level.

  • Maintain and support for Company’s website for clients (Dr. and other medical related workers)

  • Manage other operation members (contractors) and develop their abilities

  • Analysis of page viewers’ pathways and suggest/improve the process to increase the view

  • Report to Sr Management and leadership member about analysis results

  • Future planning based on the latest digital marketing trend and studies.


  • More than 3 years of Website management experience. Experience such as supporting e-mail magazine marketing, working experience at IT division or providing IT solutions is plus.

  • Ability to find improvement plans for page vies, open ratio of e-mail magazine etc.

  • Experience at Healthcare industry especially Pharmaceutical area will be a plus

  • Excellence communication skills under matrix organization

  • Experience of managing external vendors or contract works

  • Problem solving skills (Proactively find issues/ problems and solve them)

  • Strong sense of ownership and leadership

  • Multitask skills

  • Strong interest for digital marketing and healthcare industry

  • Above bachelor degree

Primary Location



Janssen Pharmaceutical K.K. (7195)

Job Function


Requisition ID